Please note: Product will have the 2021 Fall Convention Exclusive sticker on the box.
If you would like to return your purchase, we’re here to help! You may return your merchandise within 30 days of receiving your order. Merchandise purchased in our retail stores may not be returned or exchanged online.
Once initiated, use the pre-paid return shipping label provided and drop off at any UPS store as soon as possible. You will not be reimbursed for original or return cost of shipping. You will receive a refund after the return is received and processed. Please allow 1-2 weeks for processing.
Items sent more than 30 days after the return label is issued will incur a 20% restocking fee, which will be deducted from your refund.
The following are exceptions to the return policy above:
- Apparel may not be worn or washed and must have all original tags attached.
- Non apparel items must be unused and in their original packaging.
- Mystery Boxes are not eligible for refunds or exchange.
- Items purchased in bulk, defined as purchases with 6pcs or more of the same item, are not eligible for returns.
- All sales are final on items with a possible chase variant. Mint condition is not guaranteed on these items.
- Due to the nature of the items all electronic products cannot be returned. All sales are final.
To Return an Item
Contact us: email@example.com