Thank You for shopping with The Mighty Hobby Shop! We do our best to make sure every transaction is smooth as possible, but please understand that the occasional mistake will occur and that the package may arrive damaged due to courier neglect or unfathomable circumstances. Returns are accepted within seven business days after confirmed delivery. A 20% restocking fee will be deducted from your refund.
NOTE: All returns must include the original packaging or we will opt to decline this process.
How To Return Damaged Items & Unwanted items:
1) Contact email@example.com within (7) business days after confirmed delivery.
2) We will need the following if the item is damaged:
- A summary of the damaged item(s)
- A photo of the damaged item(s)
- A photo of the box the item was packaged in with the shipping label. This will be forwarded to the shipping courier when a claim is needed to be filed.
3) Once confirmed, we will issue you a RMA number. Any returns made without a RMA number will NOT be accepted!
4) Ship the item(s) back inside a standard shipping box. Please write your RMA number on the outside of the box. 5) Once we receive your return, we'll process a refund within 7-10 business days.
Any order cancellation will incur a 15% cancellation fee. Please contact firstname.lastname@example.org to request an order cancellation.
IN-STOCK & PRE-ORDER SHIPPING:
If you order multiple items in one transaction, and it includes a pre-order item,
all items will be shipped once the last pre-order item becomes available.
If you want the in-stock item immediately, please make separate transactions.
All Pre-Orders will be charged in full during checkout at the time the order is placed to reserve your order and verify payment.